Our support

Supporting you
The people we support are the reason we’re here.
- Experiences are positive, caring and responsive
- People are protected from harm, neglect and abuse
- The care people receive is effective and promotes a good quality of life

Supporting you
The people we support are the reason we’re here.

- Experiences are positive, caring and responsive
- People are protected from harm, neglect and abuse
- The care people receive is effective and promotes a good quality of life


‘Everyone deserves to live a life of real purpose. A life filled with possibilities, with the space to dream and the ability to achieve’.
Meet some of our guys

James
My name is James Allington. I am 32 years old. I used to live at a Peak 15 service named Horley Row, and I moved this year to a self contained flat at Mullins, Dorking.
I’m doing a good range of activities here. I have been rock climbing at K2, cycling to Bocketts Farm and Brockham, out on lots of walks around the local area, out to Box Hill, Rykas cafe (love seeing the motorbikes!) and I’ve joined the local gym. I have enjoyed going to the pub with my housemates although this is currently on hold due the coronavirus, likewise I used to like visiting Swans Club at Leatherhead and the DJ club at Horsham. I’ve made friends with the other guys at Mullins and we have a good laugh together, often meeting up to watch TV in the lounge in the evenings.
I believe I’m gaining independence here; I prepare a lot of my own food, visit the local shops by myself when I need to, I do most of my own cleaning and laundry, have started my own vegetable plot in the garden and am looking to find a job as soon as possible. I feel empowered to make my own decisions here, for example I decided to set up my own fibre broadband due to patchy signal in my flat. Peak 15 Staff and Head Office have been really good in assisting me with this.
My ambitions for the future include finding work (preferably in a kitchen or cafe), getting another tattoo (I have two already) and going to concerts and shows again as soon as it’s possible to do. I was planning to go on a narrow boating holiday this year but am now putting this on hold until next year when I hope we will have obtained a vaccine against the virus.

Steven
My name is Steven William Walker I live at Victoria Lodge Horley. I have lived here for 10/11 years and I love living here. I lived in another home before moving to my own flat and I find that over the years with the support, I have learned how to live more independently and I feel more relaxed living here.
I like cooking, carpentry and woodwork, going out to different places, relaxing watching TV and dislike being bored and loud people or music.

Danielle
My name is Miss Danielle Louise Edney I am aged 28 years of age living at Echoes House in Copthorne. The staff at Echoes do an outstanding job in terms of support and guidance to ensure our safety and that we are well protected from harm or risks that we may face in our everyday lives. I trust my support staff 100% to do what’s right by all of their Service Users for the duration of their care.
I love spending time with Kim Larkin my support worker. doing girly activities. I also enjoy riding Hercules who is a three-wheeler trike. I also love having days out with my housemates and I try to meet my friends out of Echoes where possible. I’m independent and like exploring my local community
I feel extremely safe living at Echoes House knowing that my support staff back me no matter what decisions I made and support me though all I do.
I am currently an AVON representative and a member of the Conservative Party.

Amber
Peak Parties
Not as easy now, but in the past (and hopefully not too distant future) organised events were a key part of the Peak 15 Social Calendar! We regularly put on seasonal parties and get-togethers – it’s a great opportunity for everyone to mingle, dress up (or down) and have some fun.
Our housing
Places where people love to live
The Peak 15 aim is to ensure that all of our services are situated in great housing. Every property should be of good quality, well decorated and furnished, and fit for purpose. Environment impacts our sense of well-being and our properties are someone’s home and should be treated as such.

Brookmead
Ifield, Crawley
Shared house for five (registered)

Brookmead Bungalow
Ifield, Crawley
Bungalow for one (supported living)

Cedar Lodge
Charlwood
Shared house for six (registered)

Flint Cottage
South Nutfield, nr Redhill
Shared house for four (registered)

Horley Row
Horley
Shared house for five (registered)

Longford
Horley
Shared house for six (registered)

Malvern House
Horley
Shared house for six (registered)

Mill Green
Felbridge, nr East Grinstead
Shared house for six (registered)

Mullins
Dorking
Shared house for five (registered)

Mullins Flat
Dorking
Flat for one (supported living)

Ronans
Redhill
Shared house for six (supported living)

Shrewsbury House
Merstham
Shared house for five (registered)

Springpark
Lingfield
Shared house for four (registered)

Tanners Farm
Horley
Shared house for six (registered)

Tanners Farm Cottage
Horley
Cottage for one (registered)

Trent House
Horley
Shared house for five (registered)

Trent House Annex
Horley
Studio apartment for one (supported living)

Victoria Lodge
Horley
Five apartments (supported living)

Watercolours
Redhill
Shared house for three (supported living)

Wood Close
Horley
Shared house for six (registered)

St Anthonys
Are you, or someone you know, looking for inspirational support?

We are a private organisation and we contract with people directly or through County Councils, London Boroughs and CCG’s.
All support is individually tailored and our Positive Behavioural Support Manager trains and works with individuals and staff teams on all aspects of challenging behaviour.
Please do get in touch by calling 01293 826200 or by emailing michelle.boxall@peak15support.co.uk – we look forward to hearing from you!
Our Performance Standards and CQC Ratings
‘May your dreams be larger than mountains’
Performance standards are a great tool for driving up quality. The Care Quality Commission inspects our services for compliance in relation to the important domains of safety, effectiveness, care, responsiveness and leadership. We also measure our own performance against a complementary set of Peak 15 People Standards which focus on quality of life.
Current CQC ratings:
Service |
CQC Rating |
CQC report |
Briarways | Outstanding in all key lines | CQC report |
Brookmead | Good in all key lines | CQC report |
Cedars | Good in all key lines | CQC report |
Community Services | Outstanding in all key lines | CQC report |
Denne Road House | Good in all key lines | CQC report |
Echoes House | Good in all key lines | CQC report |
Flint | Overall Outstanding | CQC report |
Horley Row | Outstanding in all key lines | CQC report |
Longford | Good in all key lines | CQC report |
Malvern | Good in all key lines | CQC report |
Mill Green | Overall Outstanding | CQC report |
Mullins | Outstanding in all key lines | CQC report |
Pagewood 1 & 2 | Good in all key lines | CQC report |
Ronans | Outstanding in all key lines | CQC report |
Shrewsbury | Good in all key lines | CQC report |
Spring Park | Good in all key lines | CQC report |
St Anthonys | Good in all key lines | CQC report |
Tanners Farm | Good in all key lines | CQC report |
Tanners Farm Cottage | Good in all key lines | CQC report |
The Ferns | Good in all key lines | CQC report |
Trent | Good in all key lines | CQC report |
Watercolours | Outstanding in all key lines | CQC report |
Wood Close | Good in all key lines | CQC report |
Service |
CQC Rating |
Briarways | Outstanding in all key lines (view report) |
Brookmead | Good in all key lines (view report) |
Cedars | Good in all key lines (view report) |
Community Services | Outstanding in all key lines (view report) |
Denne Road House | Good in all key lines (view report) |
Echoes House | Good in all key lines (view report) |
Flint | Overall Outstanding (view report) |
Horley Row | Outstanding in all key lines (view report) |
Longford | Good in all key lines (view report) |
Malvern | Good in all key lines (view report) |
Mill Green | Overall Outstanding (view report) |
Mullins | Outstanding in all key lines (view report) |
Pagewood 1 & 2 | Good in all key lines (view report) |
Ronans | Outstanding in all key lines (view report) |
Shrewsbury | Good in all key lines (view report) |
Spring Park | Good in all key lines (view report) |
St Anthonys | Good in all key lines (view report) |
Tanners Farm | Good in all key lines (view report) |
Tanners Farm Cottage | Good in all key lines (view report) |
The Ferns | Good in all key lines (view report) |
Trent | Good in all key lines (view report) |
Watercolours | Outstanding in all key lines (view report) |
Wood Close | Good in all key lines (view report) |