Our support

Supporting you

The people we support are the reason we’re here.

We support 210 people with a range of learning disabilities including autism.

High-quality, person-led social care is at the heart of what we do. And of course, within that, we need to ensure that:

  • Experiences are positive, caring and responsive
  • People are protected from harm, neglect and abuse
  • The care people receive is effective and promotes a good quality of life

Supporting you

The people we support are the reason we’re here.

We support 210 people with a range of learning disabilities including autism.

High-quality, person-led social care is at the heart of what we do. And of course, within that, we need to ensure that:

  • Experiences are positive, caring and responsive
  • People are protected from harm, neglect and abuse
  • The care people receive is effective and promotes a good quality of life
But, at Peak 15 it is crucial that we move beyond that. Our strategy is to ensure absolute excellence with the basics that then allows us to focus on the quality of people’s lives – how people can be encouraged to set and achieve ambitious goals.

As innovators, we are constantly challenging the status quo. Ensuring that we are providing the very best support with fresh ideas and a new point of view.

As part of that we are proud to have been instrumental in developing an exciting new product called the Big Life Adventure – a product designed to revolutionise the way people with learning disabilities think about their lives. We operate within the Big Life Adventure model of:

‘Everyone deserves to live a life of real purpose. A life filled with possibilities, with the space to dream and the ability to achieve’.

Meet some of our guys

You won’t see any reference to ‘service user’ at Peak 15 – many of the people we support felt that it was a label that removed any individuality. With their blessing, we now affectionately refer to the people we support as ‘the guys’!
James Allington

James

My name is James Allington. I am 32 years old. I used to live at a Peak 15 service named Horley Row, and I moved this year to a self contained flat at Mullins, Dorking.

I’m doing a good range of activities here. I have been rock climbing at K2, cycling to Bocketts Farm and Brockham, out on lots of walks around the local area, out to Box Hill, Rykas cafe (love seeing the motorbikes!) and I’ve joined the local gym. I have enjoyed going to the pub with my housemates although this is currently on hold due the coronavirus, likewise I used to like visiting Swans Club at Leatherhead and the DJ club at Horsham. I’ve made friends with the other guys at Mullins and we have a good laugh together, often meeting up to watch TV in the lounge in the evenings.

I believe I’m gaining independence here; I prepare a lot of my own food, visit the local shops by myself when I need to, I do most of my own cleaning and laundry, have started my own vegetable plot in the garden and am looking to find a job as soon as possible. I feel empowered to make my own decisions here, for example I decided to set up my own fibre broadband due to patchy signal in my flat. Peak 15 Staff and Head Office have been really good in assisting me with this.

My ambitions for the future include finding work (preferably in a kitchen or cafe), getting another tattoo (I have two already) and going to concerts and shows again as soon as it’s possible to do. I was planning to go on a narrow boating holiday this year but am now putting this on hold until next year when I hope we will have obtained a vaccine against the virus.

James Allington

Steven

My name is Steven William Walker I live at Victoria Lodge Horley. I have lived here for 10/11 years and I love living here. I lived in another home before moving to my own flat and I find that over the years with the support, I have learned how to live more independently and I feel more relaxed living here.

I like cooking, carpentry and woodwork, going out to different places, relaxing watching TV and dislike being bored and loud people or music.

James Allington

Danielle

My name is Miss Danielle Louise Edney I am aged 28 years of age living at Echoes House in Copthorne. The staff at Echoes do an outstanding job in terms of support and guidance to ensure our safety and that we are well protected from harm or risks that we may face in our everyday lives. I trust my support staff 100% to do what’s right by all of their Service Users for the duration of their care.

I love spending time with Kim Larkin my support worker. doing girly activities. I also enjoy riding Hercules who is a three-wheeler trike.  I also love having days out with my housemates and I try to meet my friends out of Echoes where possible. I’m independent and like exploring my local community

I feel extremely safe living at Echoes House knowing that my support staff back me no matter what decisions I made and support me though all I do.

I am currently an AVON representative and a member of the Conservative Party.

James Allington

Amber

My name is Amber, I am 28 years old and I have a partner called Chris Bonner who is 27 years old. We have a daughter together who is 2 years old we have been supported by Peak 15 for nearly 3 years now for our family as we both have a learning disability. We get supported twice a day Monday-Saturday.

We learnt quite a lot with our support workers by cooking different meals we also have a car now through the Motability scheme which we are really pleased about as we are going towards our goals to be more independent.

Most of our support workers are driving our car until Chris passes his practical test.

We moved into our house this year which is the 5th February 2020 into a 3 bedroom we have a big garden which is good for our daughter to play in when the weather is nice.

Both of us support Chelsea FC we love gardening, watching films, listening to music.

We both want to be more independent with our 2-year-old in the future. We love learning new things every day.

Peak Parties

Not as easy now, but in the past (and hopefully not too distant future) organised events were a key part of the Peak 15 Social Calendar! We regularly put on seasonal parties and get-togethers – it’s a great opportunity for everyone to mingle, dress up (or down) and have some fun.

Halloween 2019
Summer Camp 2019
Valentine's Disco Feb 2020
Weyfest Summer 2019

Our housing

Places where people love to live

The Peak 15 aim is to ensure that all of our services are situated in great housing. Every property should be of good quality, well decorated and furnished, and fit for purpose. Environment impacts our sense of well-being and our properties are someone’s home and should be treated as such.

The Peak 15 housing options are in various locations across Surrey and Sussex and include registered residential homes, group supported living houses and individual cottages, bungalows and flats. All of the properties are set up to be people-led and driven by the people we support. Maximising independence is the absolute way forward.

Brookmead

Ifield, Crawley

Shared house for five (registered)

Brookmead Bungalow

Ifield, Crawley

Bungalow for one (supported living)

Cedar Lodge

Charlwood

Shared house for six (registered)

Flint Cottage

South Nutfield, nr Redhill

Shared house for four (registered)

Horley Row

Horley

Shared house for five (registered)

Longford

Horley

Shared house for six (registered)

Malvern House

Horley

Shared house for six (registered)

Mill Green

Felbridge, nr East Grinstead

Shared house for six (registered)

Mullins

Dorking

Shared house for five (registered)

Mullins Flat

Dorking

Flat for one (supported living)

Ronans

Redhill

Shared house for six (supported living)

Shrewsbury House

Merstham

Shared house for five (registered)

Springpark

Lingfield

Shared house for four (registered)

Tanners Farm

Horley

Shared house for six (registered)

Tanners Farm Cottage

Horley

Cottage for one (registered)

Trent House

Horley

Shared house for five (registered)

Trent House Annex

Horley

Studio apartment for one (supported living)

Victoria Lodge

Horley

Five apartments (supported living)

Watercolours

Redhill

Shared house for three (supported living)

Wood Close

Horley

Shared house for six (registered)
St Anthonys

St Anthonys

Are you, or someone you know, looking for inspirational support?

We are a private organisation and we contract with people directly or through County Councils, London Boroughs and CCG’s.

All support is individually tailored and our Positive Behavioural Support Manager trains and works with individuals and staff teams on all aspects of challenging behaviour.

Please do get in touch by calling 01293 826200 or by emailing michelle.boxall@peak15support.co.uk – we look forward to hearing from you!

Our Performance Standards and CQC Ratings

‘May your dreams be larger than mountains’

Harley King

Performance standards are a great tool for driving up quality. The Care Quality Commission inspects our services for compliance in relation to the important domains of safety, effectiveness, care, responsiveness and leadership. We also measure our own performance against a complementary set of Peak 15 People Standards which focus on quality of life.

Current CQC ratings:

Service

CQC Rating

CQC report

Briarways Outstanding in all key lines CQC report
Brookmead Good in all key lines CQC report
Cedars Good in all key lines CQC report
Community Services Outstanding in all key lines CQC report
Denne Road House Good in all key lines CQC report
Echoes House Good in all key lines CQC report
Flint Overall Outstanding CQC report
Horley Row Outstanding in all key lines CQC report
Longford Good in all key lines CQC report
Malvern Good in all key lines CQC report
Mill Green Overall Outstanding CQC report
Mullins Outstanding in all key lines CQC report
Pagewood 1 & 2 Good in all key lines CQC report
Ronans Outstanding in all key lines CQC report
Shrewsbury Good in all key lines CQC report
Spring Park Good in all key lines CQC report
St Anthonys Good in all key lines CQC report
Tanners Farm Good in all key lines CQC report
Tanners Farm Cottage Good in all key lines CQC report
The Ferns Good in all key lines CQC report
Trent Good in all key lines CQC report
Watercolours Outstanding in all key lines CQC report
Wood Close Good in all key lines CQC report

Service

CQC Rating

Briarways Outstanding in all key lines
(view report)
Brookmead Good in all key lines
(view report)
Cedars Good in all key lines
(view report)
Community Services Outstanding in all key lines
(view report)
Denne Road House Good in all key lines
(view report)
Echoes House Good in all key lines
(view report)
Flint Overall Outstanding
(view report)
Horley Row Outstanding in all key lines
(view report)
Longford Good in all key lines
(view report)
Malvern Good in all key lines
(view report)
Mill Green Overall Outstanding
(view report)
Mullins Outstanding in all key lines
(view report)
Pagewood 1 & 2 Good in all key lines
(view report)
Ronans Outstanding in all key lines
(view report)
Shrewsbury Good in all key lines
(view report)
Spring Park Good in all key lines
(view report)
St Anthonys Good in all key lines
(view report)
Tanners Farm Good in all key lines
(view report)
Tanners Farm Cottage Good in all key lines
(view report)
The Ferns Good in all key lines
(view report)
Trent Good in all key lines
(view report)
Watercolours Outstanding in all key lines
(view report)
Wood Close Good in all key lines
(view report)